my "Roots"
Jessica Cranney, Chief of Staff
I’m a dynamic executive leader with 20+ years of experience driving organizational growth, profitability, and cultural transformation for Fortune 50 corporations and emergent companies nationwide. Amongst my network, I’m most well-known for building highly engaged, high-performing teams and scaling businesses effectively & sustainably. I specialize in:
- Organizational Development & People Operations – activating initiatives that increase productivity, cut costs, and cultivate employee & customer/client loyalty.
- Strategic & Financial Leadership – overseeing P&L portfolios up to $550M, optimizing operations, and improving margins.
- Culture & Engagement – implementing & championing authentic “People First” practices that strengthen retention, elevate customer experience, and drive business outcomes.
Value to your business
Key Achievements
- Drove 20% productivity improvements and cut operating costs 15% through targeted organizational design, process optimization, and training programs.
- Boosted employee engagement 20% and strengthened customer loyalty 15% by implementing a high-impact, “People-First” culture strategy.
- Reversed performance trends in multiple under-performing markets, moving engagement, service, & productivity KPIs from “worst to first.”
- Oversaw $175M+ P&L & driving +17% YoY same-store revenue growth and expanded distribution by 30% in 18 months (+$5M/year incremental revenue).
- Identified & implemented cost-saving initiatives yielding $140k in annual OpEx reduction.
- Accelerated hiring cycle to just 3 weeks while achieving 70%+ first-year retention, ensuring rapid access to top talent for critical growth initiatives.
